Privacy Policy

Bestbackpackersinsurance.co.uk and Grovelawn Insurance Services Limited are fully committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy applies to information collected online throughout our Bestbackpackersinsurance.co.uk website.

Grovelawn Insurance Services Limited trading as bestbackpackersinsurance.co.uk is registered with the Data Protection Commissioner and are fully compliant with the Data Protection Act of 1998 (which came into force on 1 March 2000).

We will only collect, process and review the personal information which we request from you in order to provide you with the insurance quotations you have requested and to determine whether you meet the criteria of the insurance product which you have selected.

Bestbackpackersinsurance.co.uk will not pass your details to any third party that does not either require them for the purpose of processing your insurance product or have a legal right to request access to such data (e.g. Police and Fraud investigators) unless you have given us permission to do so.

Cookies

Most browsers accept cookies automatically and are used to store small amounts of data on your computer. Cookies contain no personally identifiable information but the information is used to help us track which pages you visit. Purchasing patterns all of which we use to help improve our online services.

Cookies can be disabled from your browser by amending your browser settings.

What information will we require?

In order to make a succesful booking with bestbackpackersinsurance.co.uk - Grovelawn Insurance Services Limited will require some personal information from you such as names, addresses, date of birth’s and payment details.

Your credit/debit card details willl be required and used for the duration of the booking process. These details are encrypted using Thawte SSL encryption technology. Your details are maintained on our database to enable us to amend, cancel or update your relevant booking, however all credit and debit card details are held securely by SagePay for the purposes of any refunds, additional charges or recurring charges in the event of annual multi trip policies..

How we use your data

We do not divulge your personal information and data to any third party except in the following circumstances:

In order to provide you with travel insurance.

Your personal data and travel insurance cover dates will be passed to underwriters to underwrite your travel insurance policy.

To any financial institution with whom we hold an account for the purpose of verifying credit status and / or validating financial transactions.

If required to do so by law or by any organisation with appropriate authority.

How your data is kept secure

We use Thawte encryption technology connecting the website through SSL (Secure Sockets Layer) which ensures the security of your credit card details and other personal information. SSL is an industry-standard way to send personal information securely over the Internet. A Thawte SSL Certificate provides validation that our domain is registered and that we hold a valid certificate. The use of SSL and digital certificates ensures you are actually sending data to Grovelawn Insurance Services Limited so you can be sure of purchasing your travel insurance in complete confidentiality and safety.

Links to external websites

This website provides links to external sites to ensure our visitors are able to find all the information they require. Please be aware that Grovelawn Insurance Services Limited are unable to accept responsibility for the security of any information that you choose to divulge to any external websites.

Marketing

We will use your details to keep you informed of special offers or products and services that we feel may be of relevance.

You may, at any time, opt out of receiving such information as each correspondence will contain instructions as to how you can unsubscribe from receiving future communications.

Contact information

If you have any questions about this Privacy Policy or our privacy practices, please write to us at:

Grovelawn Limited
3B Restormel Ind Est
Liddicoat Road
Lostwithial
Cronwall

PL22 0HD

Grovelawn Insurance Services Limited reserves the right to amend or modify this Privacy Policy Statement at any time and in response to changes in applicable data protection and privacy legislation.

Updated September 2015