Terms and Conditions

Company Information

Grovelawn Limited BestBackpackersInsurance.co.uk and CheapTravelInsurance.com are Introducer Appointed Representatives of Just Insurance Agents Limited who arrange and administer travel insurance on behalf of CheapTravelInsurance.com. Just Insurance Agents Limited are registered in England. Company No. 05399196. Registered Office: Victoria House, Toward Road, Sunderland, SR1 2QF. Just Insurance Agents Limited are authorised and regulated by the Financial Conduct Authority (FCA) number 610022.

For Non UK Residents or UK residents already abroad who are directed to World Nomads to purchase their travel insurance.

For World Nomads Terms of Business Click Here


An e-mail will be sent to you immediately after purchasing a policy containing the links to your policy documents, these documents are easily accessible. A text will also be sent with your policy number. The policy certificate will include your certificate showing your policy number, the persons insured, policy commencement date, period of insurance and the destinations/zones covered along with the total price, including any additional endorsements for medical conditions or additional sports and activity packs.


If your cover does not meet your requirements, please notify us within 14 days of receiving your policy schedule and if requested return all your documents for a refund of your premium. If during this 14 day period you have travelled, made a claim or intend to make a claim then we can recover all costs that you have used for those services. Please note that your cancellation rights are no longer valid after this initial 14 day period.

Our Company Information

Our website, www.bestbackpackersinsurance.co.uk is operated by Grovelawn Limited (“Grovelawn”) is registered to 98 Station Road, Sidcup, Kent DA15 7BY (company number 05288164.) All references to “we”, “us” and “our” shall be deemed to be references to CheapTravelInsurance.com and Grovelawn Limited and references to “you” and “your” shall be deemed to be references to persons placing an order via this website and with the Just Insurance Agents website.

The following terms and conditions apply to all use of this website and with the Just Insurance Agents Limited website. By purchasing travel insurance with us you are deemed to have understood and accepted these terms and conditions.

Please understand that if you refuse to accept these Conditions, you will not be able to purchase any products from the website (s). If you do not agree to be bound by these terms and conditions you should leave this website now.


Please follow the claims process provided to you when you have purchased your policy, since we deal with a panel of insurers you must continue with your claim in this way.


We continually review our products and prices. Our instant quotes provide the full cost of all our travel insurances policies, including the Insurance Premium Tax at the current rate if applicable.

Data Protection Act 1998 Notice

Grovelawn Ltd, Just Insurance Agents Limited and WorldNomads collect and maintain personal information in order to underwrite and administer the policies of insurance that we issue. All personal information is treated with the utmost confidentiality and with appropriate levels of security. We will not keep your information longer than is necessary.

Your information will be protected from accidental or unauthorised disclosure. We will only reveal your information if it is allowed by law, authorised by you, to prevent fraud or in order that we can liaise with our agents in the administration of this policy.

Under the terms of the Act, you have the right to ask for a copy of any information we hold on you upon payment of an administrative fee and to require a correction of any incorrect information held. Any inaccurate or misleading data will be corrected as soon as possible.

The above principles apply whether we hold your information on paper or in electronic form.

Last Updated September 2023